COVID-19 Updates

At Avets, the health and well-being of your pet, family, and our team will always remain our top priority. In alignment with the latest CDC guidance, Avets is permitting clients to re-enter our hospital for emergency visits. Please carefully read our protocol updates below.

Emergency Visits

  • If your pet is presenting to Avets with a life-threatening condition, please enter the hospital immediately.
  • If your pet is presenting to Avets with a non-life-threatening emergency, please call 412-373-4200 upon arrival.

For non-life-threatening emergencies, a team member will either direct you inside or ask you to wait in your vehicle for further instruction. Entry depends on patient volume at time of arrival. We ask that only two clients per pet enter the hospital at this time.

Curbside service will remain an option for any client who does not wish to enter the hospital.

Specialty Visits

  • Clients visiting Avets for specialty appointments will remain in their vehicles for a curbside visit, unless otherwise communicated by the specialist. Please call 412-373-4200 upon arrival.

Mask Policy Update

In alignment with latest CDC guidance, Avets no longer requires fully vaccinated clients or employees to wear face coverings inside of our hospital.

Clients and employees who are not fully vaccinated are required to continue wearing face coverings in accordance with the active Pennsylvania Mask Mandate. Avets will continue our increased safety and cleaning measures, including social distancing in common waiting areas.

If you would like our team members to wear a mask while interacting with you, simply let them know.

We appreciate your understanding and kindness as we transition to these new policies. If you have any questions, please call 412-373-4200.

For more information about What To Expect During Your Pet’s Visit, Please Click Here.